FAQ

How to apply press-on nails

  1. Wash your hands and push back your cuticles using the included cuticle pusher.
  2. Lightly buff your natural nails and shape the edges if needed with the file/buffer.
  3. Clean each nail with the alcohol wipe to remove oils and ensure better adhesion.
  4. Select the correct size sticky tab for each nail and apply it to your natural nail.
  5. Peel off the backing and firmly press on the nail, holding for 20–30 seconds.
  6. Avoid water and excessive pressure on your nails for at least 1 hour after application for the best hold.

All orders include: Wooden cuticle pusher, sticky tabs, file/buffer, and alcohol wipe.

How to remove press-on nails

  1. Soak your nails in warm, soapy water for 10–15 minutes.
  2. Gently lift the edges of the press-on nails using the wooden cuticle pusher.
  3. Slowly work around the nail until it loosens and slides off.
  4. If the nail is still firmly attached, soak for a few more minutes and try again.
  5. Remove any remaining adhesive and lightly buff your natural nails if needed.

How long does it take for my order to be processed before shipping?

Orders typically take approximately 1 week to be fulfilled before they are shipped out. Orders are shipped on a weekly basis, and this processing time does not include the shipping time once your order has been dispatched.

As I am currently a student, processing times may vary slightly during busier academic periods. If there are any expected delays, a notice will be posted in advance. However, all orders will still be completed and shipped within 2 weeks of purchase.

Thank you for your patience and support! ♡

Shipping information

Orders are processed and shipped from Canada. Once your order has been dispatched, estimated delivery times are:

Canada

  • Standard Shipping: 3–5 business days
  • Express Shipping: 1–3 business days

United States

  • Standard International Shipping: 5–10 business days
  • Express International Shipping: 2–5 business days

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or other factors outside of our control.

Refund policy

As all orders are handmade and customized, there will be no refunds or exchanges.

If there is an issue with your order please email me at vivixgels@gmail.com for further discussion.